Delivery & collection information
We take a lot of pride in the quality of our windows & doors and we want them to arrive with you in great condition. Therefore in most cases we use our own vehicles and drivers to ensure that no delivery problems occur.
Turn-around guide - You will be given a date a few days after ordering:
| Collection from Hinckley: | 10 working days |
| Delivery to most areas: | 10 working days depending on area |
| Delivery to highlands: | by arrangement, please email |
| Outside mainland UK: | deliver to freight forwarder |
| Composite doors: | 2 to 3 weeks |
| Bi-fold doors: | 3 to 4 weeks |
Delivery times are 7am to 8pm, a time slot will be given the previous working day by SMS & email, including a tracking link where you can see how far the van is. Please be present on delivery, your signature and assistance is required.
Everything is supply only, manufactured to order, please check thoroughly before installing, we cannot be held liable for any installation fees under any circumstances. Our products are manufactured at our purpose built factory in Hinckley, Leicestershire (except Composite and bi-fold). The delivery charge depends on the distance.
