Delivery & collection information
We take a lot of pride in the quality of our windows & doors and we want them to arrive with you in great condition. Therefore in most cases we use our own vehicles and drivers to ensure that no delivery problems occur.
Turn-around guide — In most cases dates are confirmed within a few days after ordering.
Due to extremely high demand, our lead times have been extended to:
|Collection from Hinckley:||4 to 5 weeks|
|Delivery to most areas:||4 to 6 weeks for white UPVC|
|Scotland and others:||Sorry collections only|
|Outside mainland UK:||deliver to freight forwarder|
|Delivery Composite doors:||3 to 4 weeks|
|Delivery Bi-fold doors:||4 to 6 weeks|
Please note lead times may vary due to Covid-19, we are working very hard to minimize disruption.
Please be advised: due to industry-wide supply issues, coloured UPVC orders may experience some extra delays.
Delivery times are 7am to 8pm, a time slot may be given the previous working day by text & email, including a link to track your delivery. Please be present on delivery, your signature and assistance is required.
Everything is supply only, manufactured to order, please check thoroughly before installing, we cannot be held liable for any installation fees under any circumstances. Our products are manufactured at our purpose built factory in Hinckley, Leicestershire (except Composite and bi-fold). Delivery charges are calculated based on distance.