Delivery & collection lead times - updated weekly
We take a lot of pride in the quality of our windows & doors and we want them to arrive with you in great condition.
Therefore in most cases we use our own vehicles and drivers to ensure that no delivery problems occur.
| Lead times | Deliveries | Collections | |
|---|---|---|---|
| UPVC windows/doors: | 1 to 3 weeks | 1 to 2 weeks | |
| Sash windows: | 2 to 4 weeks | ||
| Composite doors: | 2 to 4 weeks | ||
| Bi-fold doors: | 2 to 4 weeks | ||
| Roof lanterns: | 2 to 4 weeks | ||
| Survey & installation: | 6 weeks | ||
Delivery times are 7am to 8pm, a time slot may be given the previous working day by text & email, including a link
to track your delivery.
Please be present on delivery, your signature and assistance is required.
Everything is manufactured to order, please check thoroughly before installing, we cannot be held liable for any installation fees under any circumstances.
Our products are manufactured at our purpose built factory in Hinckley, Leicestershire (except composite timber, stable, double and fire doors, skylights & lanterns, bi-fold and sash). Delivery charges are calculated based on distance.
If you’re outside of our delivery areas, you could collect from us or arrange your own onward shipping.
