Delivery & collection information
We take a lot of pride in the quality of our windows & doors and we want them to arrive with you in great condition. We therefore in most cases use our own vehicles and drivers to ensure that no delivery problems occur instead of using a courier who may not have the experience or equipment to transport glass.
As we manufacture your order especially for you, this busiest time of the year, turnaround as a guide takes 5 to 15 working days, depending on whether you select collection or delivery at checkout and the area of delivery. Bi-fold doors may take an extra week and arrive separately. You will be given a delivery or collection date a few days after ordering.
If you are in a hurry, you can collect from us, just click "collect" at the cart when ordering and save the delivery fee. Saturday (9am-12) collections are possible.
Please do not book any installers until you have received and checked your order.
Delivery times are 8am to 8pm, a time slot will be given the previous working day by SMS & email. Please be present on delivery, your signature and assistance is required.
All of our products are manufactured at our purpose built factory in Hinckley, Leicestershire. We calculate your delivery charge based on the distance.
Please simply input your delivery postcode below to get your delivery quote.